Glossarydata onboardingfirst-party data

Data Onboarding

offline dataonline dataaudience segmentsdata integrationcustomer informationtargeting

Also known as: first-party data onboarding

Data onboarding is the process of taking offline customer information — such as CRM records, purchase histories, or loyalty programme data — and integrating it with online customer data to create a unified view of an audience.

By bridging the gap between offline and online data sources, advertisers are able to build complete audience segments that reflect real-world customer behaviour. Those segments can then be activated directly for ad targeting across digital channels.