Glossarydata onboardingfirst-party data
Data Onboarding
offline dataonline dataaudience segmentsdata integrationcustomer informationtargeting
Also known as: first-party data onboarding
Data onboarding is the process of taking offline customer information — such as CRM records, purchase histories, or loyalty programme data — and integrating it with online customer data to create a unified view of an audience.
By bridging the gap between offline and online data sources, advertisers are able to build complete audience segments that reflect real-world customer behaviour. Those segments can then be activated directly for ad targeting across digital channels.
